Leadership & Management

MANAGING SYMBOLISM, PRESUMPTIONS, PERCEPTIONS & SENTIMENTS

DailyPost 1084     MANAGING SYMBOLISM, PRESUMPTIONS, PERCEPTIONS & SENTIMENTS Tall claims of being a professional and professional delivery by way tangibles are diametrically opposite things, cuts across with the same precision through most parts of education, research, governance, IT industry, consultancy and at differential levels in other sectors. If this is the prevailing reality, what starts

MANAGING SYMBOLISM, PRESUMPTIONS, PERCEPTIONS & SENTIMENTS Read More »

FRACTURED ORGANISATIONS

DailyPost 1080  FRACTURED ORGANISATIONS     Business enterprises are legally treated as an individual. Organisations are treated to have one mind, may be soul too. All of us work in some organisation, institution, enterprise etc, but it is rare to find that mythical seamless organisation, organic in growth and existence. I have not heard of anybody talking

FRACTURED ORGANISATIONS Read More »

CUSTOMER SERVICE

DailyPost 1053  CUSTOMER SERVICE   The quality of customer service decides the real comfort level of any nation. What is important is how much credence we give to the customer beyond the mandatory and how much we are ready to go out the way to provide best maintenance to the products and innumerable services being

CUSTOMER SERVICE Read More »

Scroll to Top