DailyPost 348
COMMAND & CONTROL CENTER
Police control room with a dial 100 facility has been the order of the day for quite some time. The next stage was to integrate the Police Control Room Vans, PCRs, to the control room mechanism, with call takers, enabled with a GPS capabilities to bring down the response time to acceptable levels. The software & the documentation at the back end brought transparency & better control of the police response infrastructure. A paradigm shift in communications technology, diverse inputs & humungous increase in the requirements due counter terror requirements necessitated change.
The control room consequently had to transform into what we call as the Command & Control Center, its creation being a huge technological challenge, nonetheless, the benefits that accrue more than compensates the efforts. The effort is achieve much higher situational awareness, manage threats & also secure the organisation. Public security & safety is a challenge from the most conventional to cyber security.
In 20th century we had ‘componentized’ systems. It was generally a simple plug system performing a single dedicated task, the traditional wireless can be an example. All changed with security technologies started migrating to computer platforms. The added capabilities came with at a price complexity. These systems need IT skills to design, implement & support. A perfect marriage of domain, technology & the ever changing requirements. This is the new world of converged security.
Technology is no longer an ‘add-on’, it is actually interwoven with the facility & its mission specific systems. From video to data all converge in on single dashboard based on a C4i software, capable of providing information & intelligent analysis, sufficient enough for the police manager to make the most well informed decision. Command & Control Center will provide this transformation.
THE OPERATIONAL TECHNICAL WIZARDRY OF COMMAND & CONTROL CENTER WILL REDEFINE POLICING.
Sanjay Sahay