DailyPost 113
WE FOR THE PROCESS OR THE PROCESS FOR US
When we talk of any decision being taken or of the progress of the project or literally anything in any big organization, we blame it to the delay in the process. It is vicious cycle. Time and cost overruns, so endemic to our system, the process is touted as the biggest culprit. The inefficiency of the process put in place or our incapability to be fully conversant with the process is the issue to be researched upon, the bottlenecks to be located and the consequent streamlining needs to happen.
More often than not we pick up processes of an alien land and an alien system and put in our best efforts to make it work. Customization to our requirements and evolving it in an interactive manner we rarely think of. In a fast moving transformative world, the killer is the technology, which in various areas has morphed the processes very effectively and a cue can be taken out of the successful models. This can do wonders. Dynamic and real time thinking is the key and the only way decisions can effectively be taken.
Incremental tweaking of the process facilitates in making the work flow more effective and timely, cutting the time considerably and also makes the decision more reasoned and effective. A greater dose of appropriate ICT solutions can go a long way in the process of making the process ideally suited to our requirements.
Process is not an end itself . Mindset changes are critical. Most believe that the process entails delay and they have no role in the bringing about the impending changes. We presume that we have done our bit. Overall understanding of the process and where we fit in the process can certainly improve matters. The capability of the process to change with the changing times have to borne in mind by the decision makers who supposedly control the whole process. Effectiveness of every cog in the wheel matters and should be looked into independently as well. Together we can bring this change.
THE PROCESS AS AN ENABLER NEEDS TO BE CONTINUOUSLY REWORKED.
Sanjay Sahay