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The challenge between technology creation and its adoption its like the proverbial cup and the lip and more often than not, it has nothing to do with the worthiness of the technology or even it’s need. Technology adoption is the sum total of demographic, psychological and also sociological characteristics of the defined adopter group. With best of the study and approaches to it, it can still get awry. The huge gap between the early adopters and the vast majority is called The Chasm.

Technology adoption is primarily a sociological issue and the factors that actually decide it’s adoption and the final acceptance and usage is rarely technical in nature. The standard format of technology adoption life cycle of a segregation between Innovators, Early Adopters, Early Majority, Late Majority and Laggards is generic in nature and needs to gets lots of minute details to make a success out of it. In an enterprise it follows a weird break up, management and so change agents championing the cause and other putting up a solid bloc of resistance to start with.

The melting down can be a success or a failure story of a lifetime. Lack of technical skills can be an alibi, it can be picked up with small amount of effort, when the whole ecosystem is in support, the reality is that resistance most of the times is for the reasons of stalling transparency. Governance with total transparency is an anathema in third world countries. There are lots of wheels within wheels and it’s not necessarily efficiency and productivity which one cares of. Maintaining the status quo is the name of the game.

Whatever might be the technology, its success depends on adoption. The more the adoption the greater would be the acceptability. Leveraging technology to the next level not improves governance and business performance, it is an equally effective tool against crime. Criminals have been the first and best adopters of technology. The gap between these super performers and law enforcement agencies is the real crime status of the day.


Sanjay Sahay

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