360 DEGREES RESPONSIBILITY

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360 DEGREES RESPONSIBILITY

There is an ongoing battle between between peers and between subordinates and supervisors as to what does not fall under their charter of duties and for what the professional should not be held responsible of.  Taking end to end responsibility is an anathema to which every supervisor has to respond to, on a regular basis.

The deliverables attached to the job and so in totality the  project does not matter at all, as long as the individual is able to limit his area of work and thus his responsibility.  The first query to the job not done or shabbily done is met with a battery of explanations and defence arguments, which the supervisor has to be content with.

When questioned about the performance of the students in a Business School,  the professor’s natural response is to blame the students, the students the professors, the management and so on and so forth.  The substandard result emanating out of it and the consequent  substandard life has slowly become the mainstream of our Indian existence.

Remember the days of  “Guru-Shishya parampara”, how results were delivered at ease; the all rounded growth of the student both educational and moral.

The situation is no different in projects. In an IT project with one Project Manager and 28 outsourced agents, all with the same mindset, the fate of the project is too well known to all of us.

ONLY 360 DEGREES RESPONSIBILITY CAN DELIVER QUALITY DELIVERABLES WITHIN THE STIPULATED TIMELINE.

Sanjay Sahay

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