HOW CAN YOU PROMISE WHEN YOU DON’T KNOW HOW TO MAKE IT HAPPEN!
The promise to deliver is most fanciful of the statements made by individuals, enterprises and organisations on a regular basis. Taken at the face value a lot of concomitant actions are taken by the person / enterprise who are to be the recipient in the promises. More often than not, in the case of non-delivery the refrain is that the person or the organisation didn’t know how to deliver. Is the seriousness of delivery not a part of our psyche? Don’t we feel uncomfortable in making complex promises out of the hat!
The general understanding is that promises have to be made to keep things going in the direction thought right. Once the time comes by some Jugaad mechanism the promises would be fulfilled is the fond hope. It does not happen that way. If you look around the world is strewn with the remnants of such promises, putting customers, citizens and communities out of gear. Such promises in both legal and business parlance have the sanctity of an official commitment.
The deliberate dissonance in the way we deal what we have to receive and what we are supposed or committed to provide is at base of most general, familial, business and purely legal differences. Both the parties understand the nuances very well, the only difference is in lack to will to fulfil it. It promises are made in flimsy manner, the solemnisation of the same will not happen. It’s just a matter of time that it would go unstuck.
Me first and me only is the mentality which is killing us. Life in all its aspects; family, business, polity and the nation is a two way process. It is based on large number presumptions and predicted behaviour. For this remain intact and fully functional, the higher promises needs to be fulfilled. In the free trade of promises that is not happening.
MINDSET OF NOT FULFILLING PROMISES LEADS TO A BREAKDOWN.